
Outbound Email Service Disruption
Started 17 Apr at 01:57am GMT+6, last updated 17 Apr at 08:58am GMT+6.
Updated
Message transactions created between April 17, 1:57 AM and 3:35 AM (GMT+6) have been dispatched from the queue. All outbound streams are fully functional now.
Resolved
Update as of April 17, 3:35 AM (GMT+6):
We've resolved the issue affecting outbound email delivery for newly created message transactions. However, due to a deployment delay on our email service provider's end, message transactions created between April 17, 1:57 AM and 3:35 AM (GMT+6) have been queued and may experience a delay before being fully processed.
Updated
We've identified the root cause and fixed it immediately. We've notified our email service provider to resume the outbound stream.

Created
We identified unusual outbound email activity, which triggered a temporary pause from our email service provider due to a high volume of messages.