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Maintenance

Scheduled maintenance to upgrade our database server storage infrastructure

Feb 15 at 03:00pm GMT+6  –  Feb 15 at 03:54pm GMT+6
Affected services
Web App
REST API
Websocket
Outbound

Resolved
Feb 15 at 03:54pm GMT+6

Scheduled maintenance to upgrade our database server storage infrastructure has been completed.

Created
Feb 15 at 03:00pm GMT+6

We will be performing scheduled maintenance to upgrade our database server storage infrastructure. This upgrade is designed to enhance system performance, increase capacity, and ensure continued reliability as we scale to serve you better.

Maintenance Window:
- Date: 15th February, 2026
- Start Time: 09:00 AM UTC
- End Time: 10:00 AM UTC
- Expected Duration: Approximately [e.g., 1 hour]

Impact:
During this maintenance window, ThriveDesk will be temporarily unavailable. Users will be unable to access the application, and all services will be offline.

What to Expect:
- Complete service interruption during the maintenance window
- No data loss - all your information remains secure
- Improved performance and capacity following the upgrade

Recommendations:
- Plan your work accordingly and avoid critical tasks during this window
- Save any work in progress before the maintenance begins
- We've scheduled this maintenance during off-peak hours to minimize disruption

We understand the importance of uninterrupted service and apologize for any inconvenience this may cause. This upgrade is essential for maintaining the high quality service you expect from us.